Director of Operations Job at Capstone Logistics, LLC, New York, NY

UktWQ3lLSCswa3FrL0V4S2p3VEc0SFRBV3c9PQ==
  • Capstone Logistics, LLC
  • New York, NY

Job Description

Capstone is a leading North American supply chain solutions partner with more than 600 operating locations, 14,500 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last mile delivery, supply chain analytics and optimization, and more. We are uniquely positioned to help our customers reduce warehousing and transportation costs.

POSITION SUMMARY:

The Director of Operations is responsible for driving partner satisfaction and organizational focus on delivering operational excellence and exceeding partner expectations. The Director provides leadership, support, advocacy and vision to a group of Site Operation Managers, responsible for planning, organizing, directing, coordinating, centralizing and administrating all warehouse activities in an assigned region including managing orders, and fulfilling sales and gross margin goals and growth objectives established by the Company. This position reports to the Vice President of Operations. This position requires the availability to travel 75%. We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm.

DUTIES AND RESPONSIBILITIES:

  • Maximize operational efficiency using defined metrics continuously improving operational performance while optimizing both company and partner measures.
  • Ensuring partner satisfaction through regular communication and execution of both internal and external key performance indicators. Including, but not limited to monthly site visits and quarterly business reviews with partner executive on-site and regional leadership. Will ensure compliance to company safety policies
  • Coordinate staffing and operational needs of all operations within assigned region in conjunction with Human Resources Department, including hiring, firing, performance appraisals, transfers, promotions, discipline, and identifying and resolving problems all within established Company policies, processes and procedures.
  • Provide regional information to appropriate Company personnel in order to maintain effective communications within Company related to competitor actions and partner activities.
  • Plan, implement, monitor, evaluate and coordinate all activities in the assigned region to achieve the budgeted sales, pricing, and gross margin objectives and goals established by Company.
  • Quotes various rates for partner and analyzes possible routes for new business.
  • Contact and visit national and regional service warehouses, 3PL's, grocery/non-grocery warehouses, trucking and transportation firms, or any other sales channel partners to achieve budgeted sales channel penetration and retain current Company partners.
  • Communicates with partners to handle any escalated partner service issues or complaints.
  • Oversee and monitor partner contacts by regional employees under supervision to ensure all employees of Company are meeting the professional and quality standards established by Company.
  • Oversee and maintain procedure for ensuring multiple warehouse site managers and supervisors have appropriate practices and controls in place to ensure a safe and secure workplace for employees in conjunction with the safety and human resources departments.
  • Direct, coordinate, and assign work activities to all employees under supervision in assigned region and monitor, review and evaluate work product, methods, and procedures of those employees.
  • Compliance and site-level accountability to all safety programs, policies and procedures.
  • Perform miscellaneous duties and projects as assigned and required.

EDUCATION AND WORK EXPERIENCE:

  • Bachelor's degree in Business Administration, Logistics or related field required, Master's degree preferred.
  • Five to ten year's operations management within retail or distribution with multiple location responsibility.
  • 3PL experience preferred. Grocery and retail experience a plus.
  • Experience starting up and managing new locations.
  • Must be able and willing to travel 75% or more.
  • Must have prior P&L or Cost Center Control responsibility

Physical Requirements:

  • Ability to stand for long period of times.
  • Ability to safely operate material handling equipment as needed.
  • Ability to work in warehouse environment on concrete flooring and in varying temperatures
  • Ability to travel, either via automobile or airplane for extended periods of time
  • Ability to lift 30 to 45 lbs

Benefits

We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days.

Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Must meet hiring eligibility requirements

Job Tags

Temporary work, Work experience placement, Local area,

Similar Jobs

Fayette County Public Schools (KY)

Special Education Teacher Job at Fayette County Public Schools (KY)

Empowering Students to Thrive in a Global Society Dedicated educator with a passion for helping students master subject matter and develop essential skills for success in todays world. I design inclusive, student-centered learning environments that support academic growth...

Tanner Pharma Group

Senior Director Global Business Development Operations Job at Tanner Pharma Group

 ...Senior Director Global Business Development Operations Tanner Pharma Group About Us: Founded in 200...  ...Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry...  ...be responsible for developing and managing the internal, global business... 

BALYO

Robotics Field Engineer Job at BALYO

 ...&##128105;&##128187; Who You Are Youre curious, autonomous, tech-savvy, and love solving real-world problems. Youve probably got:...  ...Youll need a valid drivers license and a willingness to hit the road regularly. Practical Stuff Youll need valid work... 

ASK Consulting

Entry Level Logistics Specialist Job at ASK Consulting

 ...technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal... 

Sepp Leaf Products, Inc.

Shipping Room Attendant Job at Sepp Leaf Products, Inc.

 ...Job description Sepp Leaf Products, Inc. has an opening for an entry level member of our shipping room. This position is the assistant clerk to our shipping room manager. Responsibilities include recording every detail of the order, from packing items into boxes to labeling...