Job Description

Sr. Auto Litigation Adjuster

● Syracuse, NY

Position Overview:

We are seeking an experienced Sr. Auto Litigation Adjuster to join our Auto Liability team. This is a full-time, exempt role with a hybrid work arrangement (2 days in the office per week). The ideal candidate will be responsible for the settlement of litigated cases involving disputes over coverage, liability, and damages issues. This role requires strong analytical and negotiation skills to develop effective claims resolution strategies in collaboration with defense counsel and field adjusters.

Responsibilities:

• Obtain and maintain appropriate state adjuster licenses and continuing education credits.
• Handle the settlement of litigated cases, including disputes over coverage, liability, and damages.
• Gather facts and analyze statements, testimony, and declarations of damages to develop effective resolution strategies.
• Work closely with defense counsel and field adjusters to ensure timely, cost-effective claims resolution.
• Conduct thorough investigations, analysis, evaluations, and negotiations for complex claims.

Qualifications:

• Minimum of 5+ years of professional experience handling bodily injury litigated claims.
• Bachelor’s degree or equivalent experience.
• Strong customer service skills with a commitment to meeting internal and external expectations.
• Ability to make informed and timely decisions.
• Effective relationship management and negotiation skills, with the ability to secure concessions without damaging relationships.
• Excellent written and verbal communication skills to promote open dialogue.
• Strong understanding of applicable statutes, regulations, and case law.
• Critical thinking skills to identify, anticipate, and solve problems effectively.
• Adaptability to changing situations, priorities, and requirements.

Career Development:

This is more than just a job—it’s a career. We are committed to supporting your professional growth through on-the-job experiences, personalized coaching, and robust learning and development programs. We encourage growth and development at every level.

Benefits:

We offer a comprehensive benefits package to support your health, financial security, and work-life balance, including:

• Medical, dental, vision, life, and disability insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Paid time off (PTO) and company-paid holidays.
• Flexible work arrangements.
• Cultural Awareness Day in support of Inclusion, Diversity, and Equity initiatives.

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