Operations Manager Job at Fly Hip Ageless Media, Atlanta, GA

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  • Fly Hip Ageless Media
  • Atlanta, GA

Job Description

Position Overview

We are seeking a detail-oriented and motivated Operations Manager for an online jewelry retailer with strong experience in e-commerce and retail operations. This person will oversee the day-to-day flow of business operations, ensuring efficiency, accuracy, and consistency across production, inventory, and fulfillment. The Operations Manager will report directly to the leadership team and play a critical role in supporting business growth and customer satisfaction.

Key Responsibilities

  • Manage daily e-commerce and retail operations, including order processing, fulfillment, and customer service oversight.
  • Supervise inventory and implement tracking systems to ensure accuracy across sales channels.
  • Partner with the Creative Director to align production schedules with product launches and trunk shows.
  • Develop and document operational processes for efficiency and scalability.
  • Train and supervise team members, providing guidance on workflows and quality standards.
  • Analyze operational performance and make recommendations for improvement.
  • Manage relationships with vendors, suppliers, and logistics partners.

Qualifications

  • Minimum 3 years of experience in operations, retail, or e-commerce management.
  • Hands-on experience with Shopify (Plus preferred) and related e-commerce platforms.
  • Proven track record of improving operational workflows in a retail/e-commerce environment.
  • Strong organizational and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Bachelor’s degree in Business, Retail Management, or related field preferred.

Compensation

  • Minimum Salary: $70,000 annually (commensurate with experience).
  • Competitive benefits package, including PTO and employee jewelry discounts.
  • Growth opportunities within a creative and entrepreneurial environment.

Job Tags

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