Junior Customer Service Representative Job at Swipe Say Easy, Miami, FL

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  • Swipe Say Easy
  • Miami, FL

Job Description

Start Your Journey in Customer Service Today!

Are you enthusiastic, friendly, and eager to help customers? We’re looking for a Junior Customer Service Representative to provide excellent support and ensure a positive customer experience. This role is perfect for someone looking to grow their skills and build a rewarding career in customer service.

Responsibilities:

  • Assist customers with inquiries and provide accurate information.
  • Resolve basic issues and escalate complex problems to senior staff.
  • Maintain detailed records of customer interactions in CRM systems.
  • Communicate effectively with team members to ensure seamless service.
  • Provide feedback to improve customer service processes.
  • Participate in training sessions and team development activities.

Qualifications:

  • Strong communication and active listening skills.
  • A customer-focused attitude with a problem-solving mindset.
  • Basic proficiency with computer systems and customer service tools.
  • Previous experience in customer service is an advantage but not required.

Benefits:

  • Hands-on training and mentorship to support your growth.
  • Opportunities for career advancement within the company.
  • A collaborative and supportive work environment.
  • Access to professional development programs and workshops.

Take your first step toward a fulfilling career in customer service. Apply now to join our dedicated team!

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