About the Company - KellTech Services, LLC provides Information Technology consulting and services for small and mid-sized businesses. Headquartered in Orlando, Florida, we provide both on-demand and managed services in central Florida and also a growing Texas market. We offer expertise and solutions in Microsoft 365 and Cloud applications, network virtualization, Hyper-V, LAN & WAN networking, server planning, installation, support, and network and physical security implementation. Additionally, we assist with data backup and disaster recovery planning, software and database installation and support, and corporate I.T. policy development.
About the Role - This is a hybrid role for an Information Technology support generalist based in Austin, Texas area. The position will be home-based but require travel to customer's locations as needed for on-site support. The role involves day-to-day tasks such as providing user helpdesk, technical support, troubleshooting issues, ensuring the smooth operation of IT systems, assisting with the installation and maintenance of software and hardware, and delivering excellent customer service. The technician may also be responsible for training users on system functionalities and best practices. Bonuses available for new client acquisition.
Responsibilities -
Qualifications - A two or four-year degree is preferred, but equivalent job experience will be considered. A minimum of 1 year professional experience supporting users with some back-end administration is required. I.T. certifications are strongly considered.
Required Skills -
Candidates will be expected to pass a background check and must have a valid U.S. driver's license and reliable, independent transportation.
This is the ideal position for a flexible working who wants to help the company grow in this region. Bonuses are available for securing new clients.
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