Job Description

Position Summary:

The Laboratory Supervisor is accountable for the accuracy and reliability of all laboratory services provided by the specialty department section under his/her immediate control. The Laboratory Supervisor is responsible for day to day supervision and oversight of the laboratory operation, personnel and for monitoring processes to ensure that acceptable levels of performance are maintained.

The Laboratory Supervisor is also responsible for helping in the implementation of all area procedures and operations as well as ensuring that metrics established to measure quality, production and efficiency are strictly followed.

Core Responsibilities:

• Under the direction of, and in the absence of the Laboratory Manager and/or Medical Laboratory Director, the Laboratory supervisor ensures adequate performance of all laboratory procedures
• Performs high complexity clinical tests by following department procedures as needed (frequency not to exceed applicable state regulations for exempt employees).
• Presents data and/or information across all levels including the lab, department, division, and corporate, and proficiently answers questions from all groups of staff, managers, and clients
• Recommends and endorses test methods to include validation, documentation and implementation of test systems
• Develops and maintains detailed laboratory procedures manual to meet accreditation and licensing requirements; ensures departmental SOP's accurately reflects the current process; updates SOP's as needed
• Provides direct supervision of the laboratory operation and personnel performing high complexity testing and reporting of test results by qualified technologists
• Reports any problem cases and/or abnormal findings to the Laboratory Manager and/or Laboratory Director to ensure timely resolution and/or follow up
• Initiates and monitors QC programs for the department; assures compliance with regulations; monitors all quality metrics and ensures that corrective actions are documented and implemented
• Responsible for the selection, retention, and training of qualified laboratory personnel; ensures that Laboratory staff is trained and compliant with SOP's and Skills checklists
• Resolves technical problems in accordance with established policies and procedures; remains available to testing personnel at all times that tests are being performed to provide on-site telephone or electronic consultation
• Prepares employees reviews, approves time and attendance records, maintains training files and performs other administrative duties as required
• May serve as a technical resource for the department by investigating and resolving analytical testing problems, recommending a course of action in instances identified as beyond acceptable limits, and responding to non-routine/complex inquires and/or requests from clients and sales representatives
• May assist the Laboratory Manager or Director of Operations in establishing budgetary controls and maintaining cost at an acceptable level. May prepare reports detailing departmental activities, revenues, expenses and the like, as needed
• Perform other duties as assigned by the Laboratory Manager or Laboratory Director

Requirements:

• Master of Arts or Master of Science Degree from an accredited institution with a major in one the chemical, physical, or biological sciences, and subsequent to graduation, has had at least four years of pertinent laboratory experience of which not less than two years have been spent working in a clinical laboratory having a director at the doctoral level

-OR-

Bachelor's Degree from an accredited college or university in one of the chemical, physical, or biological sciences with the addition of the successful completion of a course of at least 1 year. At least 6 years of pertinent clinical laboratory experience subsequent to qualifying with 2 of those years spent working in a clinical laboratory with a director at the doctoral level

• At least six (6) or more years experience (high complexity testing) preferred in the assigned specialty. (A minimum of one (1) year of internal service in the designated specialty as a Clinical Laboratory Technologist III is typically required for promotion to this level.)
• At least three (3) or more years of successful experience in a supervisor or leadership capacity preferred
• Certificate Compliance Requirements:

• Nationally: ASCP certification for the assigned specialty, as available
• CA: current state supervisor level license to perform laboratory testing

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