Job Description

Job Title: Healthcare Operations Trainer

Location: Onsite in Baltimore, MD (Hybrid flexibility as needed)

Contract Length: 6-Month Contract (Potential for Full-Time Conversion)

Position Overview:

Our client is seeking 4 dynamic Healthcare Operations Trainers to support department-level adoption of Vizient operational and financial improvement efforts.

This role is not a traditional Process Improvement or PI consultant position —it’s about educating, engaging, and driving real change at the department level . Trainers will work closely with finance teams, nurse units, clinical leaders, operations leaders, and admin teams to help them understand, interpret, and implement recommended changes based on Vizient feedback. This position will collaborate with System and Member Organization department managers and leadership to support, educate, and guide the effective use of internal and external benchmarking and related tools. Partner with operational leaders to drive labor, supply, and purchased service productivity, as well as cost improvement efforts. Support key strategic organizational priorities, such as labor management, financial and operational performance, and System-wide performance improvement initiatives.

Key Responsibilities:

• Serve as an on-the-ground trainer and advisor to clinical, administrative, and operational teams across the hospital organization.
• Lead in-person and virtual training sessions to guide users in understanding and utilizing Vizient reports and recommendations.
• Provide “at-the-elbow” support , working side-by-side with teams to navigate and apply feedback.
• Follow up post-training to assess adoption and offer additional support to ensure real implementation of changes .
• Act as a cheerleader and motivator , encouraging department leaders to embrace change and improve outcomes.

Top Skills & Qualifications:

• Experience as a trainer or educator in a healthcare setting (Note: This is not an EMR training role).
• Solid understanding of healthcare operations —backgrounds such as nurse unit managers, operational leaders, or organizational development professionals in a healthcare environment are ideal.
• Strong communication and interpersonal skills with a positive, engaging, and motivational presence .
• Demonstrated ability to drive behavioral change and adoption of new tools or processes.

Preferred Qualifications:

• Experience training on Vizient or a comparable healthcare benchmarking/operational tool is a strong plus.
• Interest in change management & process improvement or (Our client is open to training and investing in high-performing Trainers for a future transformation consultant role)

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