Job Description

Role: Engagement Partner

Location: Charlotte, NC

Role Description: The Engagement Partner will serve as the strategic leader and trusted advisor for one of our marquee Manufacturing client based out of Charlotte NC. Responsible to drive business outcomes through IT services and solutions. This role requires a candidate with strong delivery governance and transformation skills of a portfolio encompassing Salesforce, Data & Analytics, ERP platforms, and Applications Management Services. Requires strong client relationship management and delivery oversight capabilities

Requirements

• 20+ years of experience in IT services with client-facing roles.
• Proven track record in managing large-scale engagements across Salesforce, ERP, Data & Analytics, and AMS.
• Strong understanding of enterprise IT landscapes and digital transformation.
• Excellent communication, leadership, and stakeholder management skills.
• Experience in managing P&L and driving account growth.
• We are looking for a candidate with minimum 20 years of delivery experience, client-facing , experience in managing large accounts ($50M) , transformation in delivery, managing internal matrix teams and sr. client stakeholders

Detailed Responsibilities:

Client Engagement & Strategy

• Serve as the senior point of contact for client stakeholders.
• Develop and execute account strategies aligned with client business goals.
• Lead executive governance and strategic planning sessions.

Applications Management Services (AMS)

• Oversee application lifecycle management including support, enhancements, and modernization.
• Ensure SLA adherence, performance optimization, and continuous improvement.
• Drive automation and innovation in AMS delivery.

Delivery Governance

• Monitor service delivery performance, manage risks, and resolve escalations.
• Ensure compliance with contractual and regulatory requirements.
• Lead cross-functional delivery teams and ensure alignment with client expectations.

Financial Management

• Own engagement P&L and drive profitability.
• Forecast revenue, manage budgets, and support commercial negotiations.
• Identify growth opportunities through upselling and cross-selling.

Innovation & Transformation

• Introduce emerging technologies and digital transformation initiatives.
• Foster co-creation and agile delivery models.
• Stay abreast of industry trends and client-specific innovations.

Pay Range:

Base Salary :$175,000 per annum to $ 190,000 per annum; Full-time; Mid-Senior level plus.

In addition, we offer a bonus which is dependent on achievement of targets by the role holder as well as the organization.

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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