Job Title: Desktop Support Technician
Location: Salem, OR – Onsite – Locals Only
Duration: 7 Months
Key Skills: Desktop, Troubleshoot, Installation, Hardware Upgrades,
Description:
Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the computerized tracking system before escalation. Records solutions in the solutions database or other forms of documentation. Communicates to the affected parties the status of requests.
Roles and Responsibilities:
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