Concierge Job at Pistilli Management, Queens, NY

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  • Pistilli Management
  • Queens, NY

Job Description

The concierge position requires dedication to always providing superior customer service within a luxury residential setting. The job is often demanding and fast-paced, requiring excellent time management and problem-solving skills.

RESPONSIBILITIES:

  • Interacts with residents and guests.
  • Has in-depth knowledge of the building and area.
  • Monitors and controls access to the property from the main entrance.
  • Monitors security cameras frequently and reports any suspicious activity according to front desk procedures.
  • Handles resident complaints and assists with problem-solving to the degree possible.
  • Assists with timely resolution of housekeeping and maintenance issues.
  • Processing incoming and outgoing packages on building link.
  • Processing maintenance requests and incident reports on Building Link.
  • Coordinates loading dock moving schedule for move-ins and move-outs.
  • Prepares daily shift log report as per Building Link.
  • Prepares incident reports as needed13.
  • Report to the property manager and/or head concierge any resident or guest dissatisfaction.
  • Performs other administrative job-related duties as directed

Job Tags

Shift work,

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