Client Support Specialist Job at Axos Bank, Overland Park, KS

UUtkQ3dhSDYzMG1tKzBoS2p3N0g1bkRIVXc9PQ==
  • Axos Bank
  • Overland Park, KS

Job Description

The Client Support Specialist for Axos Fiduciary Services (AFS) plays a pivotal role in delivering exceptional helpdesk support while gaining exposure to bankruptcy processes. This role is ideal for candidates with strong customer service skills and a desire to grow within a complex, client-facing environment. You’ll be the first line of support for client inquiries, balancing technical troubleshooting with empathetic communication.

Responsibilities:

  • Coordinate problem resolution with third parties
  • Cultivate and maintain ongoing customer relationships
  • Utilizing excellent, in-depth knowledge of organizational products and programs, educate customers and team members about AFS services
  • Answer incoming calls/Emails in an allotted time and provide resolution to client interactions with attention to detail and quality

Qualifications:

  • High school diploma or equivalent
  • 1+ year's of customer service experience
  • Strong Excel skills and comfort with numerical analysis
  • Ability to manage deadlines and multitask in a fast-paced environment
  • Familiarity with bankruptcy terminology and processes is a plus

Job Tags

Similar Jobs

Zobility

Warehouse Supervisor Job at Zobility

 ...Job Objective: Oversee and efficiently maintain all warehouse functions. The Warehouse Supervisor ensures all materials and products are properly received, stored, and shipped, while supporting production goals and maintaining compliance with company policies and... 

Dice

Construction Superintendent - Federal Projects Job at Dice

 ...Projects in Des Plains, Illinois If you have experience organizing and leading teams in, Safety, Quality, project schedule, subcontractor coordination, design, conflict resolution, site logistics and overall outcome of assigned projects. We would like to speak with... 

Visiting Rehab and Nursing Services

Occupational Therapist - OT - Part Time Job at Visiting Rehab and Nursing Services

 ...plans that focus on what matters most to your patients independence. Complete home safety evaluations (aka make homes easier to live in without turning into a renovation show). Educate patients and caregivers like the OT superstar you are. Keep documentation... 

Ethos Veterinary Health

Veterinary Surgical Technician Job at Ethos Veterinary Health

 ...to serve and help and are among the best in their field. About the Job: As a Vet Tech in the Surgery Department you will be responsible for: Solid technical skills and anesthesia knowledge base, sound judgment, and the ability to function both independently and... 

Take2 Consulting, LLC

Facility Security Officer Job at Take2 Consulting, LLC

 ...Do you possess the qualities to excel as a Facility Security Officer within a dynamic, rapidly expanding, entrepreneurial mid-sized company? If your answer is yes, then we invite you to join Take2! Since our establishment in 2015, Take2 has experienced remarkable growth...