The Client Account Coordinator will provide comprehensive support to the Client Account Manager, ensuring smooth day-to-day operations with clients. This includes managing client work within the company's software platform, coordinating field team activities, and collaborating across departments for successful project execution. The Coordinator will also play a key role in product testing and new product launches.
● Supports the Client Account Manager on day-to-day client needs.
● Loads, manages, and maintains client-requested work for our national field teams in Premium’s proprietary software 360 (training will be provided).
● Creates instructions, reports, and surveys for our field teams to ensure all aspects of client needs are met through in-store execution and reporting avenues.
● Collaborates cross-functionally with logistics, call center, and field teams to ensure exceptional execution of client-requested work.
● Assists with product testing in Premium’s National Logistics and Distribution Center for quality assurance and field instruction creation.
● Supports national Google product launches in retail.
● Other miscellaneous duties as assigned
Required Qualifications
● High School Diploma required
● Knowledge of Google Sheets and/or Excel and its basic formulas and functions (vlookup, countif)
● Individual must be detail-oriented and organized
Preferred Qualifications
● Bachelor’s degree
● 1+ year of experience working in retail
● Experience in consumer electronics retail
● Project management experience a plus
● Familiar with full suite of Google Workspace products (Sheets, Docs, Slides, and Drive)
Physical Requirements
● Ability to lift up to 35lbs
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