Job Title: Outreach Supervisor – Energy Efficiency
Location: New Brunswick, NJ
Position Type: Fulltime position
Responsibilities:
Job Description:
As a Subject Matter Expert (SME) in all aspects of the referenced program, the Outreach (Out) Supervisor will oversee and manage program pipeline and inquiries and will serve as main POC/liaison
between the public, local program management, planning, internal project teams and the client. The Outreach Supervisor is responsible for program tracking towards goal, weekly/monthly/annual reporting
of program production, collecting, writing, and updating program documentation, and advising on proper utilization of both internal and external program resources. The Outreach Supervisor will provide day-to-day supervision of the Outreach staff, and will be the responsible for developing and monitoring Key Performance Indicators (KPIs) for the Outreach team. The Outreach Supervisor will assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals/objectives. The Outreach Supervisor ensures projects in the pipeline are thoroughly analyzed and conducts quality assurance reviews of projects. Must possess a can-do attitude and be willing to wear multiple hats.
Key Responsibilities:
Minimum Requirements:
Additional Preferred Qualifications:
Experience & Education:
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