Call Center Representative Job at Coforge, Charleston, WV

UXFWQXpLSHgzRUtzK0VSS2hnbkw3SEhEV3c9PQ==
  • Coforge
  • Charleston, WV

Job Description

Job Title: Call Center Agent

Skills: Consumer customers, Calling, Bulk calling, Microsoft Office products (MS Word, MS PowerPoint, MS Excel)

Experience: 2+ Years

Location: Charleston, West Virginia

Job Type: Contract

We at Coforge are hiring Call Center Agent with the following skillset:

  • Promoting and/saving products and services.
  • Providing an excellent customer experience via phone.
  • Negotiating and completing save/service order requests from customers.
  • Working with customers patiently, tactfully, and efficiently.
  • Accurately informing customers of various fees and adjustments.
  • Providing options to the customer based on product and service needs.
  • Active listening skills.
  • Ability to follow tactical call flows to optimize the customer experience.

Job Tags

Contract work,

Similar Jobs

Compunnel Inc.

Financial Analyst Internship Job at Compunnel Inc.

 ...Management clients - Investigating and resolving today clearing exceptions - Developing trade flow solutions - Communicating with internal and external parties - Facilitating exchange trade entry Focus on risk management and control with respect to processes and... 

International Leadership of Texas

Sped Instructional Aide (Level 3) Job at International Leadership of Texas

 ...Starting at $29,740 Starting Compensation includes: $7,000 Sped Level 3 Stipend $3,000 Late Hire Bonus to be paid across remaining checks Primary Purpose: Help meet physical and instructional needs of individual students with disabilities inside and outside... 

URBAN HEALTH PLAN, INC.

Certified Dental Assistant Job at URBAN HEALTH PLAN, INC.

 ...Position Summary: The Dental Assistant will be a dedicated member of our School Health Department to support Dental Services within our public school programs. The full time, Monday through Friday position will spend 2 days in our Elmhurst, Queens School, and 3 days... 

Essel

Solid Waste Engineer Job at Essel

 ...Essel is looking for a Mid to Senior Level Solid Waste Engineer to manage and work on diverse solid waste projects. In this role you will help manage projects, developing proposals and will also be directly involved with public and private clients in marketing, client... 

Encore Strategic

Helpdesk Technician Job at Encore Strategic

Bastionpoint Technology is a rapidly growing Managed Service Provider (MSP) delivering cutting-edge IT solutions to businesses in the Richmond, VA area . We pride ourselves on our collaborative, fast-paced, and supportive environment that encourages professional growth...