Responsibilities include:
· Daily Trade Support functions for futures and options on futures across North American and European markets including:
- Resolving client, exchange, and risk trade breaks
- Managing trade allocations for Institutional and Wealth Management clients
- Investigating and resolving today clearing exceptions
- Developing trade flow solutions
- Communicating with internal and external parties
- Facilitating exchange trade entry
· Focus on risk management and control with respect to processes and procedures
· Resolution of client issues, with a focus on root cause analysis and risk mitigation
· Actively participate in team meetings, raise issues, question the status quo and offers solutions/ideas
· Work as a member of a team; help others in the team with tasks and issues
· Analyze problems to establish root causes and suggest clear, logical and practical solutions based upon extensive analysis
· Contribute to refining controls and continuously improving and reducing operational risk
· Build and manage stakeholder relationships across silos
· Acquire & demonstrate deep knowledge of the product and/or functional area for which they are responsible
· Establish clear goals and set priorities for themselves
Minimum Requirements:
- Bachelor’s degree required
- Must have strong analytical skills and attention to detail
- Must have ability to work under a deadline-driven environment
- Proficiency in Excel & Word required
- Ability to work in a team and build strong networks
- Strong problem-solving, organizational and prioritization skills
- Flexibility and ability to learn in a fast paced environment
- Strong communication skills, verbal and written required
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