Business Systems Analyst Job at SilverSearch, Inc., Basking Ridge, NJ

VDZOSnpLbjYzMG1pKzBWTGpnL0E1WFRHWGc9PQ==
  • SilverSearch, Inc.
  • Basking Ridge, NJ

Job Description

Business Systems Analyst (Right-to-Hire)

Location: Basking Ridge, NJ (3 days onsite)

This role supports customer-facing systems and tools, with a strong focus on Salesforce, including Experience Cloud. You’ll partner with stakeholders to enhance user experience, improve business workflows, and ensure platform stability and adoption.

Key Responsibilities:

  • Provide support for Salesforce and related tools
  • Troubleshoot user issues and coordinate resolutions
  • Analyze business processes and identify system improvements
  • Gather requirements and create documentation (user stories, test cases, training)
  • Assist in system testing, releases, and user training
  • Develop or maintain reports and dashboards to track usage and performance
  • Collaborate across departments to deliver tech-driven solutions

Qualifications:

  • 3–5 years of experience in systems or business analysis
  • Strong knowledge of Salesforce (Sales/Service/Experience Cloud preferred)
  • Skilled in translating business needs into system requirements
  • Effective communicator with strong documentation and organizational skills
  • Proficient with Excel, Jira, PowerPoint, Lucidchart, or similar tools
  • Experience in Agile, Scrum, or Waterfall project environments
  • Background in CRM or customer portal support

Job Tags

Similar Jobs

Staffing Solutions Enterprises

Insurance Specialist Job at Staffing Solutions Enterprises

We are seeking an Insurance Specialist to provide extensive support services covering all aspects of claims management including review, initiation, completion, submission, and direct follow-up to the appropriate third-party payers. Location: Middleburg Hts., Ohio ...

Potawatomi Casino Hotel

Rock and Brews General Manager Job at Potawatomi Casino Hotel

Pay based on experience | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service and entertainment is essential, how do we ensure our guests are happy and have an enjoyable restaurant experience? As the Rock...

Meridian Investigative Group, Inc.

Private Investigator Job at Meridian Investigative Group, Inc.

 ..., readying them for the next thrilling chapter. Job type: Part-time Responsibilities: Conduct covert field surveillance using...  ...Hotel Charges and Per Diem Expense Reimbursement Overtime Pay Ready to uncover the truth while enjoying awesome... 

Sculpta Bio

Scientist, RNA Therapeutics Job at Sculpta Bio

 ...Apply to join Sculpta Bio, an ambitious early-stage biotech pioneering RNA-based therapeutics for neurological and psychiatric disorders. As a bench scientist, you'll directly contribute to target validation, drug discovery, and scientific strategy. If you thrive in fast... 

WOLF

Customer Onboarding Manager Job at WOLF

 ...is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding processfrom contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring...