is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...The concierge position requires dedication to always providing superior customer service within a luxury residential setting. The job is often demanding and fast-paced, requiring excellent time management and problem-solving skills. RESPONSIBILITIES: Interacts with...
...Job Summary The Cyber Security Engineer is responsible for ensuring that the company's digital assets are protected from unauthorized access. This includes securing both online and on-premise infrastructures, weeding through metrics and data to filter out suspicious...
Embark on a dynamic career path with CTS International as a Test & Evaluation Lab Technician I . In this pivotal role, you'll contribute to the development of cutting-edge electronic test equipment supporting diverse aerospace and defense programs. Your responsibilities...
...is this the job for you? Job Overview: As a member of our delivery team, you will be responsible for ensuring the timely and... ...distributing Minnesota Ice products to its customers.A valid Drivers License and Minnesota D.O.T. Medical Certification Card are required...
Position: Data Entry Specialist Duration: Contract for 1-3 months (could get extended) Address: Onsite 5 days a week in Polaris (570 Polaris Parkway Westerville, OH 43082) Pay Rate: $19/h Schedule: 8am-5pm with flex (can work up to 40 hours per week) Job...