Job Description

WHO ARE WE LOOKING FOR?

Main Digital is seeking a highly skilled Senior UX Research Specialist to join our dynamic team and contribute to the success of our user-centric design approach. In this role, you will collaborate with the project team to optimize strategies through insight-driven enhancements.

WHAT YOU’LL DO:

In this role, you will be responsible for conducting user research to understand current pain points and behaviors. You will conduct stakeholder interviews, interpret user research data, and collaborate with designers to implement user-centric design solutions.

QUALIFICATIONS:

• 5+ years of experience in UX research and usability testing.
• Proficiency in a variety of qualitative and quantitative research methods.
• Strong knowledge of user-centered design principles.
• Experience with user testing tools and platforms (e.g., UsabilityHub, UserZoom).
• Knowledge of UX/UI design tools (e.g., Sketch, Adobe XD, Figma).
• Ability to analyze and synthesize research findings into actionable insights.
• Excellent communication and presentation skills.
• Detail-oriented with a strong analytical mindset.
• Ability to work collaboratively in cross-functional teams.

RESPONSIBILITIES:

• Plan and execute usability studies, interviews, surveys, and other research methods to gather valuable insights.
• Conduct user research to understand user needs, behaviors, and pain points.
• Develop and execute usability testing plans and protocols.
• Analyze and interpret user research data to generate actionable recommendations.
• Create personas, journey maps, and user flows of key experiences to inform design decisions.
• Collaborate with designers and developers to implement user-centered design solutions.
• Advocate for user-centered design principles within the organization.
• Stay updated on emerging trends and best practices in UX research.

WHAT WE OFFER:

Celebrated by Inc. 5000 for our rapid growth and award-winning workplace, Main Digital invites you to be a part of our collaborative and forward-thinking team. As a Certified Women-Owned Small Business, we champion diversity in tech. Our diverse teams combine management consulting expertise, innovative digital design, and advanced product engineering. Driven by our six core values, we lead in intelligent automation, platform technologies, and Agile methodologies to create unparalleled digital experiences. Join us as we empower people to create new possibilities through process and technology, reimagining the ways of work and enhancing experiences with digital transformation.

Ready to innovate? Explore a career offering competitive compensation, comprehensive benefits, and extensive development opportunities. Apply today and shape the future with us!

Main Digital is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws.

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