Job Description

Senior UX Researcher

Our clients elite team of UX strategists and designers is looking for entrepreneurial minded Senior UX Researcher to join them on this confidential project.

Duration: 6 months contract, with the possibility of an extension

What you will do:

• Creatively solve problems and define research strategy
• Develop research strategy in partnership with design and product leadership
• Proactively plan and organize recruitment in partnership with our ResearchOps team
• Apply the right research method to the appropriate goals, and project scope
• Coach designers in research as needed
• Lead & conduct research:
• Guide evidence-based research strategy, representing UX Research on cross-functional working groups; collaborate closely with UX Design towards “symphony” moments.
• Lead user-centered research, inspiring the team to consistently deliver product improvements and innovations based on impactful research.
• Set engaged pace for iterating research every sprint cycle.
• Proactively use data to speak to assumptions and risks.
• Focus on the customer:
• Gather, evaluate, and develop a solid understanding of customer use cases and needs, focused on search enhancement at the point of care
• Understand competitors, market segment needs in greater detail with the help of partner teams.
• Collaborate with product and design to inform product strategy grounded in user needs.

Required qualifications / skills:

• The ability conduct research studies end to end within a team, at a agile pace
• Discovery oriented research methods are well understood. These include contextual inquiry, secondary sources, jobs-to-be-done, etc.
• The ability to synthesize data rapidly using quant methods is a plus
• You know a variety of research methods and can differentiate when to use which method
• You can lead large scale complex research, in linguistically diverse contexts
• You have a proven track record of working collaboratively with multi-disciplinary teams
• Experience working with executive-level stakeholders and influencing business strategy
• Possess a portfolio of polished case studies illustrating their concrete impact across
• Adept at delivering research quickly with just enough analysis to gain directional insights
• A love for talking to users and learning about what they do and how they work
• Innate ability to understand complex systems and problems and ability to see the big picture
• You think strategically but can practically apply it without getting lost

You listen well, and in all your brilliance still nurture the posture of a learner

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