PriceSmart is the largest operator of membership warehouse clubs in Central America, the Caribbean, and Colombia. We are dedicated to providing exceptional value and service to our members. We are looking for a dynamic and experienced Technical Support Specialist to join our team.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours!
What’s Unique About This Job (What You’ll Do)
As a Technical Support Specialist at PriceSmart, you will be at the forefront of ensuring smooth and efficient IT support operations. You'll get to:
Responsibilities
Service Request Management
User Support
Team Contribution
System Monitoring
Other Tasks
Bring Your Passion and Expertise (Who You Are) .
You excel in customer service with great phone etiquette and have a basic understanding of computing networks, including AS400. You're experienced in resolving issues, improving processes, and proficient with Windows PCs, Microsoft Office, and relevant software. Organized and able to multitask, you communicate effectively in English (Spanish is a plus). You're reliable, work well independently, have a keen attention to detail, and are a motivated, positive team player.
How to Apply
Click the "Easy Apply" button on LinkedIn to submit your application. Please ensure your LinkedIn profile is up to date, including your resume and cover letter.
Some Important Intangibles
Our Commitment
We not only embrace and celebrate the diversity of our membership base and communities but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other class protected by applicable law. We are proud to be an equal opportunity employer.
Get to Know Us
PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees, and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.
Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable, and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.
At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.
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