Job Description

2nd Shift: 3:00pm - 12:30am

ROLE AND RESPONSIBILITIES

The Shift Lead is responsible for assisting the Plant Leadership in managing total plant operations for an assigned shift and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality, and cost. Displays functional knowledge of forklift, pallet repair and sort operations, and quality control. Assists with directing the work of the forklift, sort, repair, and shipping and receiving functional teams across the production floor.

• Assists with supervising the work of all production employees – monitors production and shipping schedules based on availability of raw and finished goods.
• Provide hands-on peer leadership to production staff to support training and development, evaluate, motivate, delegate and monitor their activities.
• Support plant administration to ensure compliance to established policies and procedures.
• Enforces policies and procedures to drive inventory accuracy.
• Fills in for Operations Supervisor(s) as needed.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Demonstrated internally and/or externally the ability to lead others.
• Strong customer focus orientation.
• Ability to build consensus.
• Ability to work cross-functionally.
• Ability to drive safety conscious.
• Prior experience as supervisor or operations lead in a manufacturing environment preferred.

Measures:

• Daily Production Metrics
• Profit
• Customer Satisfaction

Challenges/Problem Solving:

• Staffing, Quality, and Productivity
• Turnover

Authority/Decision Making:

• Working Autonomously or having limited access to immediate manager
• Staffing and productivity; delegates work accordingly

Key Contacts:

• Regional Director
• Plant Manager
• Assistant Plant Manager
• Operations Supervisor
• Shipping & Receiving Coordinators
• HSE Plant Supervisor or Lead
• Quality & CI Supervisor or Lead

Skills & Knowledge:

• Communication skills
• Delegation
• Shift Planning
• Inventory Control
• Safety First Mindset

Physical Requirements:

• Lift and carry 78 lbs occasionally, less than 33% of their work shift
• Push items with a maximum force of 34 lbs./feet
• Pull items with a maximum force of 34 lbs./feet

Languages: English: required

Haitian Creole: desirable

Spanish Desirable.

All newly hired individuals are promptly screened through the E-Verify electronic employment authorization program run by the U.S. Citizenship and Immigration Service. EOE. D/M/F/V. MUST be 18 years of age

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