Day-to-day
Insight Global is currently hiring for a Service Technician role, where the technician will be responsible for diagnosing, repairing, and servicing returned products by identifying problems, researching issues, isolating faults, and completing resolutions. This hands-on position is part of the Manufacturing team within Operations & Supply Chain and reports to the Production Manager. Key duties include testing and troubleshooting board failures, interpreting schematics and work orders, documenting test results, and using the ERP system for tracking. The technician will also provide detailed failure descriptions, follow quality standards, identify root causes, suggest process improvements, and escalate issues when necessary. Additional responsibilities include repairing wiring and equipment to code, maintaining a clean and safe work environment, and adhering to safety procedures and regulations.
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