Job Description

* REQUIRED: this client is specifically seeking candidates with at least 4 years of US Military experience (preferably JMOs [5-10 year O3])*

Junior Military Officers // Infantry Officers // Armor Officers

Korn Ferry Military Division has partnered with our client on their search for a Service Manager at their Waldorf MD facility (approximately 26 miles S of Washington DC.) This is a Fortune 500 facilities services company, consistently named one of “America’s Most Admired Companies”, with over 30,000 employees worldwide.

As a long-time Korn Ferry Military client, they strongly support the US Military and have great respect for the Leadership it produces. They have hired over 30 JMO in the past 7 years – all of them have greatly advanced in their careers; with over 400 facilities throughout the US, there is unlimited growth potential in this organization!

Compensation: $125,000-130,000 OTE 1st year ($90K base + $30-40K bonus potential + $450 monthly car allowance + car insurance + monthly vehicle maintenance.)

What You Will Do:

Direct management of a Customer-Facing Service team (approximately 15 team members.)

• Hiring and Performance management - will manage overall team performance while fostering a safe working environment.
• Train your team on effective sales techniques (achieving sales, profit, inventory and payroll goals.)
• Provide hands-on support to direct reports (to include accompanying service representatives to customer sites, or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services)
• Facilitate successful resolution of customer related issues, as needed.
• Manage budget and any operational issues that affect service.
• Will be provided with a company-owned vehicle for traveling to and from customer locations

Education and Work Experience:

• at least 4 years of US Military experience required; specifically looking for JMOs (5-10 year O3); Army Officers, Infantry Officers highly preferred
• Needs strong Team Management experience ; experience in industrial sales or customer service highly preferred

Title : Service Manager

Location : Waldorf MD

Client Job ID : 510735537

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