Job Description
A client in Aurora, CO is looking for a full time Service Desk Technician 1 to join their current Service Desk Team. This person will be joining an established 3-person team to help support day to day IT support functions at the company. This individual will be the front-line customer service point of contact for any IT related issues via phone call support, chat support on Microsoft Teams, and in person requests. This individual will be utilizing a ticketing system to create, track, and resolve any requests that arise and will escalate any issues to Level 2 or Level 3 support for additional resolution. Some of the troubleshooting functions could include password resets, resolving printing issues, and a variety of other technical problems.
This role will be a hybrid position, requiring 3 days in the Aurora office and two days WFH on Mondays and Fridays. The first 90 days of this position will be fully onsite and then move to the hybrid model once the 90 days have been met. The salary for this position will range from $45,000-$60,000/year and includes a benefits package that provides Group Medical, Dental, Vision, Life Insurance, and Long-Term Disability, as well as a retirement plan, PTO, and professional development/tuition reimbursement.
Required Skills & Experience
- 6 Months of previous IT support experience.
- Experience with basic troubleshooting of Windows, Microsoft 365, and some Mac, as well as iOS.
Nice to Have Skills & Experience
- Experience with ticketing systems such as ServiceNow, Salesforce, etc.
...on advancing enterprise technology to help companies transition into the data age. ABOUT THE ROLE Were looking for a Chief of Staff to support our Managing Partners and investment team, working daily from our Midtown Manhattan office. We are a small team of highly...
...Business Process Analyst Onsite x3 weekly Austin, TX 6 month contract to hire! $50-$60 hourly Strong experience and knowledge of Oracle Fusion: configurations but really more process engineering Blueprinting new process Disbanding current functions and...
...Life Science organisation in their search for an Associate Medical Director of Clinical Development Associate Medical Director of... ...landscape ~ Superior verbal and written skills and ability to give well organized, thoughtful presentations to Solid management ~5...
...Summary We are seeking a motivated and detail-oriented Product Management Intern to join our technology team at ACORE CAPITAL, one of the largest investment managers of U.S. commercial real estate debt. This internship offers a unique opportunity to work at the intersection...
...guidelines of protocol, the Womens Health Nurse Practitioner, Certified Nurse Midwife... ...Certified Nurse Midwife performs the following duties and responsibilities: Takes complete... ...as Medicare, Medicaid, managed care, and private sources Performs other duties as...