Job Description

Title: Revenue Cycle Educator (Onsite – Phoenix, AZ)

Employment Type: Full-Time

Start Date: March 2026

Schedule: Full-time, onsite

Overview

We are seeking an experienced Revenue Cycle Educator to support enterprise-wide training initiatives during a major EHR transition and beyond. This role will focus on onboarding, upskilling, and continuous education for front-end, mid-cycle, and back-end revenue cycle teams in a fast-paced healthcare environment.

This is a fully onsite opportunity based in the Phoenix area. Candidates must be comfortable teaching in live classroom settings and traveling between facilities as needed.

Key Responsibilities

• Deliver in-person training for revenue cycle staff across front-end, mid-cycle, and back-end workflows
• Support EHR transition training (Cerner to Epic experience strongly preferred)
• Facilitate new-hire onboarding and ongoing education programs
• Teach both technical workflows and soft skills (customer service, communication, de-escalation, etc.)
• Conduct group and individual training sessions
• Adapt training materials to meet operational needs
• Support go-live and surge training periods as needed
• Travel between sites (including occasional out-of-state travel when required)

Required Qualifications

• 4+ years of hands-on revenue cycle operations experience
• Demonstrated experience training, teaching, or mentoring staff
• Cross-functional knowledge of:
• Front-end (registration, eligibility, insurance verification)
• Mid-cycle (coding, charge capture, documentation workflows)
• Back-end (billing, AR, denials, follow-ups)
• Strong presentation and classroom facilitation skills
• Comfortable working in fast-paced, high-volume environments
• Willingness to work fully onsite and travel between facilities
• Must be open to conversion to permanent employment

Preferred Qualifications

• Epic training or implementation experience
• Prior EHR conversion or go-live support
• Healthcare education or adult learning background
• Revenue cycle leadership or super-user experience

Work Environment & Travel

• Fully onsite (Phoenix metro area)
• Classroom-based instruction
• Travel between regional sites required
• Occasional out-of-state travel may be requested
• No local mileage reimbursement

Why This Role

• Long-term opportunity with strong potential for permanent conversion
• Direct impact on large-scale healthcare transformation
• Collaborative, hands-on training environment
• Opportunity to shape education strategy during major system change

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