Remote Dispatcher Job at BruntWork, Remote

UTZaSHphRCsyMGl0KzB0T2h3dkE1bmJHWFE9PQ==
  • BruntWork
  • Remote

Job Description

40 hours per week

Monday to Friday – 11 AM to 7 PM EDT (1 hour unpaid break)

Saturday – 8 AM to 1:30 PM EDT (30 minute unpaid break)

We are seeking an energetic and positive Dispatcher to join our team. This role is crucial in bridging the gap between our clients and field technicians, ensuring efficient service delivery and high customer satisfaction. The ideal candidate will have excellent customer service skills, technical aptitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • To schedule, create estimates, invoice, and book using Housecall Pro
  • Leverage customer service skills to satisfy clients and route technicians promptly
  • Monitor technicians’ progress throughout the day, ensuring efficient utilization
  • Interpret technician notes and service call details to make informed decisions
  • Prioritize and manage multiple service requests in a fast-paced environment
  • Contribute to improving operational efficiency and customer satisfaction

Requirements

  • Excellent customer service and communication skills
  • Ability to multitask, prioritize service calls, and have the ability to retain important information
  • Proficiency in Microsoft Excel and Word
  • Excellent planning and organizational skills
  • Self-motivated and detail-oriented
  • Technical mindset with ability to grasp basic equipment issues
  • Experience with Housecall Pro
  • Adaptability to handle diverse client needs and emergency situations
  • Problem-solving skills to address scheduling conflicts and unexpected issues
  • Experience in dispatch or related field preferred

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Jobicy job ID: 118956

Job Tags

Permanent employment, Full time, For contractors, Freelance, Immediate start, Work from home, Saturday, Monday to Friday,

Similar Jobs

CrowdPlat

Operations Associate - Full Time - Entry Level Job at CrowdPlat

 ...adapting to a range of needs in a growing company. Requirements Experience : Previous experience working in a startup or small business in administration, office management, recruiting, billing, sales, marketing, communications, or a related role. Education :... 

Morris-Jenkins

Ice Cream Truck Driver Job at Morris-Jenkins

 ...stranger! How would you like to be one of our Ice Cream Truck Drivers ? Your Role Are you looking for a part-time seasonal...  ...and keeping you company while you drive Part-time (46-hour shifts) with some weekend events Morris-Jenkins has been voted Top... 

Climco Coils

Manufacturing Engineering Manager Job at Climco Coils

 ...actuators and solenoids. Major markets served include heavy truck, mobile hydraulic, SUV & pickup truck. All products are engineered & tooled for...  ...with a great Midwestern culture. The Company has been operating in Morrison, IL for over seventy years and is currently... 

AppleOne Employment Services

Recruiter Specialist Job at AppleOne Employment Services

 ...pay range SKILLS & QUALIFICATIONS: College degree or minimum of 3+ years of experience in an HR role is preferred. Bilingual in Spanish Proficient in HRIS systems and tools as well as strong knowledge of Microsoft Office Suite Strictly maintain confidentiality... 

Meridian Investigative Group, Inc.

Private Investigator Job at Meridian Investigative Group, Inc.

 ..., readying them for the next thrilling chapter. Job type: Part-time Responsibilities: Conduct covert field surveillance using...  ...Hotel Charges and Per Diem Expense Reimbursement Overtime Pay Ready to uncover the truth while enjoying awesome...