JOB DESCRIPTION
Insight Global is looking for a Lead Care Manager (LCM) to develop personalized care plans, coordinate member services, and collaborate with members, families, and Primary Care Providers. Responsibilities include providing emotional support, resolving administrative issues, ensuring timely access to care, assessing healthcare gaps, educating members, responding to inquiries, collaborating with teams, locating resources, coordinating social service plans, maintaining contact via telehealth and in-person visits, advocating for members, arranging appointments, evaluating progress, and assisting with healthcare barriers. The LCM will work with a diverse population enrolled in the Enhanced Care Management program, including individuals experiencing homelessness, those at risk for avoidable hospital or emergency department utilization, individuals with serious mental health and/or substance use disorder needs, individuals transitioning from incarceration, adults at risk for long-term care institutionalization, adult nursing facility residents transitioning to the community, children and youth enrolled in California Children’s Services or CCS Whole Child Model with additional needs, children and youth involved in child welfare, individuals with intellectual/developmental disabilities, pregnant and postpartum individuals, and those subject to racial and ethnic disparities.
REQUIRED SKILLS AND EXPERIENCE
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• Excellent communication, interpersonal, customer service, and organizational skills.
• Computer skills for documentation, email, and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail for effectively providing care to multiple members simultaneously.
• Capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Proficient speaking, reading, and typing abilities with strong proofreading skills.
NICE TO HAVE SKILLS AND EXPERIENCE
• MA certificate or medical terminology knowledge preferred.
• Bilingual in English and Spanish preferred.
DescriptionRing is actively seeking a Senior Financial Analyst to provide financial support the company's operations, subscriptions, and cost efficiency efforts. You will be responsible for working with a team that will partner with Ring subscriptions and operations teams...
Description: Who We Are At Larson Financial Holdings , we're building a forward-thinking finance function to support a fast-growing, diversified financial services company. With real estate development, investment management, and advisory services under one roof...
...reliable Varsity Offensive Coordinator to join our Men's Lacrosse Program for the 2026 Spring season. This paid position is ideal for a coach who thrives in a collaborative environment , has a deep understanding of offensive strategy , and is committed to developing...
...Description: * Time will be split between North Hollywood and Sunland clinics* PATIENT MONITORING NAVIGATOR JOB SUMMARY In coordination with the healthcare team, is responsible for the duties related to CCHC's remote patient monitoring program. Duties include...
...Job Purpose In-house entry-level production of product assemblies and stocked items Duties and Responsibilities Perform low complexity product assemblies according to engineered drawings to specifications Test products for quality assurance for both product...