Job Description

Position : Second line of defense (2LOD) SME focused on CRAs, compliance testing and monitoring

Role : Principal/ Sr Consultant

Location : North America

Are you passionate about transforming how financial institutions execute the 2LOD function?

Do you thrive at the intersection of compliance, technology, and data-driven insights?

At Infosys Consulting, we’re looking for professionals who bring expertise in various areas of 2LOD, focused on RCSAs, CRAs, compliance testing and compliance monitoring areas—along with a keen interest in leveraging data, automation, and AI to modernize risk and compliance. If this excites you, let’s talk!

About the Role

As a Principal , you will lead and manage delivery of engagements, being responsible for quality, budget and staffing, working closely with senior client managers. You will contribute to the firm’s development by guiding and mentoring teams and sharing knowledge. You will be recognized as an expert in your respective domain and contribute to advancing Infosys Consulting’s thought leadership in the industry.

We are seeking an experienced professional with deep expertise in Second Line of Defense (2LOD) functions within financial services. The role combines strategic business insight with risk governance expertise, providing independent oversight and guidance to first-line functions. The successful candidate will ensure robust risk management, regulatory compliance, and control effectiveness, with hands-on experience in CRAs, compliance monitoring, and compliance testing

Role expects you to

• Play a lead role in delivery of large change programs, which includes IT and Business Change
• Lead and manage a team of consultants to develop concise and practical strategies, roadmap and/or re-engineering program recommendations with a clear implementation path
• Seek out client input in a structured manner to better understand needs and develop ideas for how to meet those needs
• On client engagements, provide independent oversight and credible challenge to first-line activities across operational, regulatory, and conduct risks
• Design, lead or support Control Risk Assessments (CRAs), including assessment, analysis, and remediation oversight
• Assist clients in designing and conducting compliance monitoring programs to ensure adherence to internal policies and regulatory requirements
• Design and execute compliance testing and control effectiveness reviews, identifying gaps and recommending corrective actions
• Conduct interviews / workshops / walkthroughs with subject matter experts and process owners to elicit and document requirements to identify, assess, and monitor key risks, ensuring alignment with enterprise risk appetite
• Design, review, assess, programs for risk and control self-assessments (RCSAs), KRIs, and control frameworks
• Advise senior management on emerging risks, control gaps, and regulatory developments
• Collaborate with audit, compliance, and enterprise risk teams to maintain a cohesive 3LOD model
• Assist in standing up initiatives for risk culture, training, and awareness programs across the organization
• Support the design and continuous improvement of risk frameworks, governance structures, and policies
• Direct teams of global consulting, IT professionals & subject matter experts in establishing comprehensive business and functional requirements, then translating those requirements into actionable project initiatives with associated metrics
• Play a key liaison and coordinator between the business, IT, senior management, vendor teams and other members of the change programs
• Collaborate with client functions (Business, first line of defense, Compliance Risk Management and Regulatory Affairs) to assess impact of a specific regulation on existing policies, risks and controls
• Collaborate with cross-functional teams across the client organization and Infosys on regulatory change programs and initiatives
• Manage end-to-end project execution, stakeholder communication and minimize engagement risk by proactively identifying issues and recommending courses of remediation

Practice Development

• Provide insights on new and emerging technologies, best practices and contribute to the development of service offerings
• Work with other practice members to support Infosys Consulting thought leadership activities and develop innovative assets, including differentiated points of view and methodologies
• Build social networks that enable knowledge and information flow and stay abreast of developments in 2LOD areas
• Prepare thought papers and participate in industry conferences and forums
• Contribute to practice growth and vitality through roles such as recruitment, training and retention

People Management

• Coach and develop junior team members to deliver quality results and promote professional development
• Participate in and contribute to practice training activities

Business Development

• Lead small, medium sized sales pursuits and business development activities ranging from creation of client proposals to formulating commercial constructs / contracts
• Develop and build relationships at senior management and CXO levels
• Formulate and present Infosys Consulting propositions and service offerings

Basic Qualifications

• 8–15 years of experience in risk management, compliance, or control functions within financial services
• Strong understanding of Second Line of Defense roles, including oversight, governance, challenge, and policy enforcement
• Hands-on experience with CRAs, compliance monitoring, and compliance testing
• Proven ability to engage with business leaders, influencing risk-taking behavior while maintaining commercial perspective
• Knowledge of regulatory frameworks (e.g., OCC, PRA, MAS, SEC, or local equivalents) and ability to interpret requirements for business application
• Experience in designing, implementing, and improving risk and control frameworks
• Strong analytical, reporting, and communication skills to present risk insights to senior stakeholders
• Bachelor’s degree or foreign equivalent; or three years of relevant work experience in lieu of every year of education
• Demonstrated ability in defining, mobilising and delivering complex change programs in large organisations
• Strong background of leading teams, comprising both IT and business specialists
• A demonstrable ability to turn business requirements into technology solutions with the commercial acumen to create supporting business cases
• Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels
• Successful business development history including exposure to each of the various aspects of a typical sales cycle
• All candidates must be willing and able to travel up to 100%, depending on client requirements
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time
• Live to within 2 hours’ drive time or be willing to relocate to one of the following Infosys hub offices - Atlanta, GA; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Bridgewater, NJ; New York City, NY; San Francisco, CA; Seattle, WA

Preferred Qualifications

• MBA or equivalent advanced degree
• Experience of leading programs where stakeholder engagement is a key requisite to achieving successful program/project delivery
• Proven ability to deliver under tight deadlines and challenging constraints
• Ability to collaborate within the firm and leverage existing resources
• Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market
• Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary

About Us

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:

· Ability to design and implement end-to-end solutions at scale

· A flat organization structure with direct access to our senior-most leaders

· An entrepreneurial environment full of bright, highly motivated consultants

· Opportunities for motivated consultants to impact local communities

· The ability to design your career and drive your professional learning and development

· A truly global culture

We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and San Francisco.

Visit for more information.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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