Summary/Objective:
The Inside Sales Representative provides support in a high performance, customer-focused environment. This role is responsible for day-to-day transactional and operational support for distributors, existing customers and prospective customers within one or more given business units. Additionally, the role requires a high level of accuracy and the use of advanced problem-solving skills to resolve customer issues and inquiries. A successful Inside Sales Representative will have a positive attitude and is action-oriented with a passion to grow Northwire’s new business and customer relationships.
Essential Functions:
Competencies:
Supervisory Responsibility:
This position may have supervisory responsibilities
Work Environment:
Standard office environment with visits to all areas of the enterprise, utilizing required PPE. Lifting up to 50 lbs. on infrequent basis is required. Flexible schedule and willingness to work extended hours as needed to complete work as required.
Physical Demands:
Standard office
Expected Hours of Work:
Hours of work and days are typically Monday through Friday 7AM-5PM and may vary based on business needs.
Travel:
Travel is expected for this position.
Relocation:
No relocation is expected for this position.
Required Education and Experience:
Relevant Degree acceptable, and 2-4-years’ Inside Sales experience required with in-depth experience in Customer Service, Customer Nurturing, and Account Management within a manufacturing environment.
Preferred Education:
4-year college degree.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the TEAM Member for this job. Duties, responsibilities, and activities may change at any time or without notice.
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