FirstFour Group , the premier source for specialized Information technology recruitment, is currently seeking an IT Support Technician on behalf of our client, a growing IT Services Company in Panama City Beach, Florida . We are looking for a professional with a stable work history, demonstrated IT support skills, and the ability to work with little direct supervision in our client's new office.
In this role, you will be responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth operation of our customers’ IT infrastructure, computers, and servers. You’ll work closely with end-users, diagnosing hardware and software issues, and delivering timely solutions to support our customers’ businesses.
THIS IS AN ONSITE ROLE IN PANAMA CITY BEACH, FLORIDA.
LOCAL CANDIDATES ONLY. NO RELOCATION OR VISA ASSISTANCE WILL BE PROVIDED.
Accountabilities
• Provide first- and second-level support for desktop, laptop, printer, and peripheral issues.
• Install, configure, and maintain hardware and software systems.
• Troubleshoot and resolve network connectivity issues (LAN/WAN, Wi-Fi, VPN).
• Perform routine system maintenance, including updates, backups, and virus protection.
• Set up user accounts, permissions, and passwords in accordance with company policy.
• Maintain inventory of IT assets, hardware, and software licenses.
• Assist in the deployment of new systems and upgrades.
• Document technical procedures, configurations, and solutions.
• Provide technical support both in-person and remotely via phone, email, or remote desktop tools. • Collaborate with other IT staff to support large-scale projects and rollouts.
Qualifications
Required:
• Bachelor degree or equivalent combination of schooling and experience in Computer Science, Information Technology, or related field.
• Greater than 3 years of experience in a technical support or IT services role.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with Microsoft 365 Online, Active Directory, and common business software.
• Basic understanding of networking protocols and concepts (TCP/IP, DHCP, DNS).
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and work independently or in a team environment.
Preferred:
• CompTIA A+, Network+, or other relevant certifications.
• Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).
• Exposure to virtualization technologies (e.g., VMware, Hyper-V).
Our client offers a competitive base salary as well as benefits including health, life, and matching 401k. There is ample opportunity for career growth. For immediate and confidential consideration, please apply today.
...Senior Mechanical Construction Scheduler & Claims Avoidance Specialist Are you a dedicated construction scheduling professional that is looking to advance their career with Helm? We are looking for an innovative scheduling professional to establish and lead a new Scheduling...
Job Opportunity: Principal Investigator Dermatologist (Clinical Research) #128205; Location: St Louis, US We are seeking a Board-Certified or Board-Eligible Dermatologist with prior clinical research experience to serve as a Principal Investigator across...
...Exciting Entry-Level Recruiter/Sourcer Opportunity with a Fast-Growing Startup Recruiting Firm! Are you a recent college grad ready to jump into the fast-paced world of recruiting? Are you excited about helping innovative early-stage startups build strong, high-performing...
...will be a self-driven professional with a proven track record in event management, demonstrating exceptional attention to detail. We... ...facilitate logistics for Customer Briefings including room preparation, security, catering, entertainment, transportation, and other needs...
Company Description The Hair Doctors Salon, LLC. is a well-established salon located in Gibsonia, PA, approximately 20 miles from Pittsburgh. With over 25 years of experience, we are dedicated to listening to our clients' desires and providing the best practices to ensure...