Job Description

Hardware/Lab Support Engineer

Milpitas, CA

1-year contract

Technical Skills & Responsibilities

1. Lab Hardware Support:

• Configure and modify hardware, including servers and components (CPU, memory, drives, adapters, NICs, etc.).
• Perform basic troubleshooting for server and switch hardware, including Cisco UCS and Nexus switches.
• Handle terminal server connectivity for new hardware using SSH and Telnet.
• Familiarity with Cisco UCS topology, including physical connectivity of servers, Fabric Interconnect, switches, external storage, and ToR (Top of Rack) for CIMC/BMC.

2. Operating Systems & Virtualization:

• Familiarity with Windows, Linux, and ESXi operating systems.
• Experience with hardware management tools (e.g., CIMC, UCSM, IMM) to configure DNS, NTP, and other settings.
• Knowledge of virtualization, networking, and storage.

3. Lab Infrastructure Setup & Maintenance:

• Ability to stand up bare-metal and hypervisor (HV) environments on rack and blade-mounted servers.
• Set up and maintain both physical and virtual lab infrastructure.

4. Inventory Management:

• Maintain lab inventory, including spare peripherals, rack inventory, and layout.
• Receive, track, and manage inbound shipments and packages for the lab, notifying relevant team members as necessary.

5. Cross-functional Collaboration:

• Work closely with engineering teams (hardware and software) to support lab testing and development efforts.
• Assist with troubleshooting and resolving hardware/software issues as needed.

Nice to Have Skills & Experience

• Strong understanding of datacenter hardware components and connectivity.

• Experience in lab infrastructure and inventory processes.

• Respectful and professional communication skills across diverse teams and stakeholders.

$38-$42/hr

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