Director of Operations Job at ProCOMP Inc., Egg Harbor, NJ

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  • ProCOMP Inc.
  • Egg Harbor, NJ

Job Description

ProCOMP is a leading manufacturer of high-purity process flow components serving the pharmaceutical, biotechnology, and semiconductor industries. Our commitment to quality, precision, and customer service has established us as a trusted partner for critical applications where purity and reliability are essential.

Join ProCOMP as our Director of Operations and lead the Business Development of our high-purity process flow components business.

Job Summary:

The Director of Business Development serves as a key leader in maintaining and growing ProCOMP's established and successful high-purity process flow components business. This position focuses on preserving the stability of our proven operational systems—established and refined over our 29-year history—while identifying strategic growth opportunities. The ideal candidate will work to leverage our existing operational excellence as we scale. This role requires not just technical knowledge of pharmaceutical, biotechnology, and semiconductor industry standards, but also strong customer relationship and business development skills. The Director will be the face of ProCOMP operations to our clients, helping to maintain our remarkable net income with an efficient team structure while positioning us for continued growth.

Responsibilities:

  • Maintain and scale our established operational systems that have successfully supported the business for nearly three decades.
  • Build and nurture customer relationships, with a focus on understanding client needs and identifying growth opportunities within existing accounts.
  • Leverage industry connections and expand ProCOMP's market presence.
  • Monitor and report operations-related performance metrics, ensuring continued strong financial performance as the company scales.
  • Serve as a customer-facing representative of the company's operational capabilities at industry events, client meetings, and business development opportunities.
  • Collaborate with engineering, quality control, and sales teams to ensure seamless execution of custom fabrication projects, utility panels, and special orders.
  • Provide technical expertise in high-purity manufacturing processes and quality control for pharmaceutical, biotechnology, and semiconductor applications.
  • Support sales initiatives by ensuring operational readiness to fulfill customer requirements and special requests.
  • Lead and manage the Operations team with a focus on maintaining the established systems while preparing for growth.
  • Identify strategic growth opportunities that align with the company's proven business model.
  • Represent ProCOMP at industry events to strengthen brand reputation and develop new client relationships.

Core Competentices:

  • Exceptional relationship-building skills with the ability to serve as the face of ProCOMP operations to clients and partners.
  • Advanced capability to read, interpret, and understand Process and Instrumentation Diagrams (P&IDs) for high-purity systems.
  • Strong business acumen with the ability to identify growth opportunities while maintaining operational stability.
  • Excellent communication skills, particularly in translating technical capabilities into customer value propositions.
  • Demonstrated ability to maintain and scale established systems rather than implement major changes.
  • Strong understanding of the customer journey and ability to identify opportunities to enhance customer experience.

Qualifications:

  • Bachelor's degree in engineering, manufacturing, operations management, business, or related field
  • 10+ years of experience at a national sales level or as a former director of marketing, with significant exposure to manufacturing operations.
  • Experience in high-purity or pharmaceutical manufacturing environments is highly desired.
  • Proven track record of maintaining and scaling successful business operations.
  • Deep knowledge of GMP, ASME BPE standards, and regulatory requirements for pharmaceutical and biotechnology manufacturing.
  • Demonstrated ability to represent a company externally and serve as a trusted advisor to clients.
  • Strong network of industry connections, with a willingness to leverage relationships for business development.
  • Experience with customer relationship management systems and business development strategies.
  • Willingness to be mentored by executive leadership who will share their extensive industry network

What we offer:

  • Competitive salary
  • Comprehensive benefits package
  • Professional development opportunities
  • Collaborative and innovative work environment
  • Opportunity to make significant impact in a growing organization

ProCOMP is an Equal Opportunity Employer committed to diversity in the workplace. We encourage all qualified individuals to apply.

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