Customer Service Representative Job at ProSearch, Portland, ME

UmFWSndhZjUzRTJtK2s5T2p3ekY0bmZBWGc9PQ==
  • ProSearch
  • Portland, ME

Job Description

Temporary Customer Service Representative

Temporary

Portland, Maine

Temporary 3+ months. $20-24/hr.

Job Summary:

We are seeking a dedicated and personable Customer Service Representative (CSR) to join our client’s growing team. The CSR will act as a liaison between the company and its customers, assisting with inquiries, resolving complaints, and ensuring a high level of customer satisfaction. The ideal candidate will be an excellent communicator, problem-solver, and team player.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone or email.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Maintain customer records by updating account information.
  • Follow communication procedures, guidelines, and policies.
  • Escalate unresolved issues to the appropriate internal teams.
  • Maintain a positive, empathetic, and professional attitude toward internal and external customers at all time

Qualifications:

  • High school diploma or equivalent
  • Proven customer support experience or experience in inside sales.
  • Strong phone contact handling skills and active listening.
  • Comfort learning new computer systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Working Conditions: Weekday/daytime shift

About ProSearch

ProSearch, Inc. was established in Portland, Maine, in 1994 to provide companies with a full range of search, staffing and contracting services, specializing in the functional areas of information technology, accounting and finance, sales and marketing, customer service, human resources, and office support utilizing a consultative approach. Today, ProSearch serves companies across Maine, New Hampshire, and the Greater Boston area, and is expanding to support clients nationwide, with employees at work across the entire country. ProSearch, Inc. strives to develop true partnerships with client companies and candidates to fully understand and satisfy their employment needs

Equal Opportunity Statement

ProSearch is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other protected status under local, state, or federal law.

Job Tags

Local area, Shift work, Day shift, Weekday work,

Similar Jobs

Direct Lending Team

Remote work | Mortgage Loan Officer Job at Direct Lending Team

 ...freedom. &##128172; Lets chat! Your market. Your model. Your business backed by us. Role Description This is a full-time remote role for a Mortgage Loan Officer. The Mortgage Loan Officer will be responsible for tasks related to loan origination, underwriting... 

PTR Global

Business Analyst I Job at PTR Global

 ...Job Description: ~ Business Analyst I Duties: Support the GCS organization by analyzing data, optimizing reporting frameworks, and...  ...with GCS objectives and business needs. Prepare executive-level reports to communicate insights, trends, and operational... 

Barry Callebaut Group

Machine Operator Job at Barry Callebaut Group

 ...POSITION TITLE: Operator 2, Machine Molding REPORTING TO: Supervisor, Production LOCATION: St. Albans, VT About the...  ...Operator 2, Machine position is responsible for operating molding equipment on the production Machine to safely manufacturing the required... 

Intelliswift - An LTTS Company

Marketing Manager Job at Intelliswift - An LTTS Company

 ...Skills: ~3-5 years of relevant marketing experience, multicultural marketing experience a plus. ~ Bachelors Degree in marketing, advertising or communications, or related field. ~ Experience in segment or multicultural marketing required, preferably in regulated... 

Locke Staffing Group

Revenue and Receipts Manager Job at Locke Staffing Group

 ...professionals and be the go-to expert in all matters relating to construction receivables, pay apps, lien waivers, and paid-when-paid contract structures. This role requires someone with deep construction industry experience, who is hands-on with both day-to-day execution...