Customer Service Representative Job at ProSearch, Portland, ME

UmFWSndhZjUzRTJtK2s5T2p3ekY0bmZBWGc9PQ==
  • ProSearch
  • Portland, ME

Job Description

Temporary Customer Service Representative

Temporary

Portland, Maine

Temporary 3+ months. $20-24/hr.

Job Summary:

We are seeking a dedicated and personable Customer Service Representative (CSR) to join our client’s growing team. The CSR will act as a liaison between the company and its customers, assisting with inquiries, resolving complaints, and ensuring a high level of customer satisfaction. The ideal candidate will be an excellent communicator, problem-solver, and team player.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone or email.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Maintain customer records by updating account information.
  • Follow communication procedures, guidelines, and policies.
  • Escalate unresolved issues to the appropriate internal teams.
  • Maintain a positive, empathetic, and professional attitude toward internal and external customers at all time

Qualifications:

  • High school diploma or equivalent
  • Proven customer support experience or experience in inside sales.
  • Strong phone contact handling skills and active listening.
  • Comfort learning new computer systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Working Conditions: Weekday/daytime shift

About ProSearch

ProSearch, Inc. was established in Portland, Maine, in 1994 to provide companies with a full range of search, staffing and contracting services, specializing in the functional areas of information technology, accounting and finance, sales and marketing, customer service, human resources, and office support utilizing a consultative approach. Today, ProSearch serves companies across Maine, New Hampshire, and the Greater Boston area, and is expanding to support clients nationwide, with employees at work across the entire country. ProSearch, Inc. strives to develop true partnerships with client companies and candidates to fully understand and satisfy their employment needs

Equal Opportunity Statement

ProSearch is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other protected status under local, state, or federal law.

Job Tags

Local area, Shift work, Day shift, Weekday work,

Similar Jobs

L&L Collective

Designer Job at L&L Collective

L&L Collective is the only fun marketing agency that makes outsourced marketing easy. Were a small but mighty team of creatives passionate about amplifying our clients presence and achieving measurable results. Were looking for a highly motivated self-starter to join...

Stonhard

Account Manager / Sales Representative - Raleigh Job at Stonhard

 ...and our dedication to every employee-these are just a few benefits were proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation... 

TJ Services Site Solutions

Truck Driver Job at TJ Services Site Solutions

 ...loads, concrete hauls, and storage units. Role Description This is a full-time role located in Weatherford, TX for a Truck Driver at TJ Services Site Solutions. We are currently looking for drivers for our front load and roll off trucks. The Truck Driver will... 

Gotham Technology Group

Sr Network Engineer Job at Gotham Technology Group

 ...Senior Network Engineer (Hybrid NYC) 3-Month Contract (possible extension) Our direct client, located in Midtown Manhattan, is seeking...  ...'s network operations and ensuring high availability and security. Key Responsibilities: Configure, maintain, and troubleshoot... 

VWH Capital Management, LP

Software Engineer Internship Job at VWH Capital Management, LP

 ...Description VWH is seeking a Software Engineer intern with interests...  ...stakeholders and ultimately contribute to developing the next-gen, in-house whole...  ...the firm to the next level.The internship will help the candidate obtain real world experience as it pertains to data...