Job Description

Connections Personnel is hiring for a temp hire Customer Service position for our client located in Berkeley Heights. Looking for a motivated individual to join a great company!

Requirements:

• Prefer to have at least 2 years of customer service experience in an office, but willing to train the right candidate.
• Must have excellent communication skills
• Team Player
• Experience with Business to Business
• Ability to work independently
• Answer phone calls from customers, vendors, sales persons, etc.
• Heavy email communication with customers, sales reps and vendors.
• Communicate with outside personnel for special needs or events
• Order entry, follow up, and expediting.
• Prepare quotes, offer product add-ons and upsell
• Process returns to vendors
• Product knowledge and training offered
• Calculate customer and dealer prices
• Track shipments
• Basic investigative / deductive reasoning skills a plus
• Attention to detail
• Offer support to outside sales team
• Resolve customer complaints
• Marketing skills
• Plan events
• Direct to customer sales/marketing

Salary $20-21.00 a Hour

Schedule: 8:00am-430 pm

Benefits: Medical, Dental, PTO, 401k Life Insurance- Once Hired perm

For immediate consideration please apply online at:

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