Job Description

🌟 Community Member Relations Manager

🏢 Shared Workspace / Office Community

📍 On-site | Monday–Friday

About the Role

The Community Member Relations Manager is the face and heartbeat of our shared workspace. You’ll ensure smooth daily operations while creating a welcoming, connected environment for the members of this community who work here.

This role is ideal for someone who loves being around people , enjoys being social with members, and is naturally service-minded.

What You’ll Do

• 🤝 Be the primary on-site contact for members and tenants
• 😊 Actively engage with members—greeting, checking in, and building relationships
• 🧹 Manage day-to-day office operations, including light cleaning (counters, kitchens, common areas) and stocking supplies
• 🧠 Think on your feet to resolve issues calmly and efficiently
• 💬 Handle questions, concerns, and occasional conflicts with empathy and professionalism
• 📣 Share announcements and updates with the community
• 🎉 Help plan and host networking events and community gatherings
• 🔧 Coordinate vendors, maintenance requests, and deliveries

Who You Are

• 🗣️ Great with people and genuinely enjoy being social
• ❤️ Service-minded, friendly, and approachable
• 🧩 Calm and confident in difficult situations
• 📋 Organized, dependable, and proactive
• 👀 Comfortable being visible and engaged throughout the day

Qualifications

• Experience in hospitality, customer service, office management, or community-focused roles preferred
• Strong communication and interpersonal skills
• Comfortable with basic office technology
• Available on-site five days per week

Benefits & Perks

• 🌴 Unlimited PTO (with coverage coordination)
• 🏥 Potential health insurance reimbursement
• 🤝 Friendly, people-first work environment
• 🌱 Opportunity to help shape a thriving professional community

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