Care Advocate - 243354 Job at Medix™, Dallas, TX

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  • Medix™
  • Dallas, TX

Job Description

Job Title: Care Advocate

Employment Type : Direct-Hire

Location : Dallas, TX 75201

Compensation : Pay rate + opportunity to earn bonuses on a monthly basis after training.

Shift : Monday-Friday: Start time between 7am to 10am, 8 hour shifts

Overview :

This is a direct-hire opportunity with a specialty care platform company. You will be speaking directly with members - educating them on services and providing support in scheduling appointments and ensuring they receive the care they need. New Grads are welcome to apply!

Responsibilities:

  • Assist members with finding a provider in network for surgeries
  • Assist with scheduling procedures
  • Handle inbound and outbound calls
  • Send referrals
  • Confirm appointments with patients and provider offices
  • Taking information from members and logging this correctly into the CRM system
  • Assist with booking travel
  • Coordinate follow up appointments
  • Call provider offices to request medical records

Qualifications:

  • Bachelor's or Associate's Degree required
  • Exceptional customer service skills
  • Ability to commute to and work in the Dallas office daily
  • Ability to work in a fast paced environment
  • Empathetic

Preferred Qualifications:

  • Healthcare experience

Job Tags

Shift work, Monday to Friday,

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