Responsibilities include:
• Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
...systems and purchasing workflows Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment. Background or interest in the firearms industry is a plus, but not required. Relevant software: Microsoft Excel, Teams, Word, SAP...
...cases with guidance from senior attorneys. Key Responsibilities : Criminal Defense Represent clients in misdemeanor and felony cases in state and/or federal court. Conduct legal research, draft motions, pleadings, and memoranda. Handle arraignments,...
Position overview To handle all inquiries made at the company's headquarters front desk while creating a warm and welcoming atmosphere for all employees of One Porsche Drive and guests of the Experience center. Provide primary phone coverage for the main telephone...
...delivery workflows. 5. Write clean, maintainable, and testable code with a strong emphasis on scalability, reliability, and best engineering practices. 6. Troubleshoot and resolve production issues, identify performance bottlenecks, and optimize backend services for...
...solutions to contractors, multifamily industries, and commercial properties across the Northeast. Were looking for a reliable Delivery Driver (Non-CDL) to be an essential part of our team, delivering excellent service and embodying our company values. The ideal...