Call Center Customer Service Representative Job at Express Employment Professionals - Rockville, Rockville, MD

UktWRnpxTDQza09zL2sxSWdRbkE1SExJV1E9PQ==
  • Express Employment Professionals - Rockville
  • Rockville, MD

Job Description

We have a great opportunity for an Senior Call Center Representative with a Pension and Benefits Fund.

This is a contract-to-permanent position for the right individual.

MUST HAVE call center experience.

Responsibilities :

  • Process recipient information such as direct deposit, tax, change of address, etc.
  • Research and advise the accounting department on returned pension benefit checks
  • Review and prepare correspondence for electronic files that pertain to collection processes
  • Communicate with pension recipients and banks to set up repayment agreements, collection letters and acknowledgements
  • Search Internet Resources and Accurint site to update pension benefit information
  • Prepare documentation needed to recover fraud or forgery claims
  • Maintain list of all pension overpayments on Excel files
  • Assist in recouping federal income tax overpayments
  • Assist in responding to 1099 phone calls and preparation of 1099 forms

Qualifications:

  • 1 year Call Center experience
  • Experience in Customer Service, Data Entry, Finance, Processing, Accounting, Banking
  • Accuracy and attention to detail
  • Communication and customer service skills
  • Ability to pass skills test
  • Background check and drug test required

Pay:

  • $30 per hour
  • 35 hour work week

Please contact us with a resume if you are interested:

jobs.rockvilleMD@expresspros.com

Job Tags

Hourly pay, Permanent employment, Contract work,

Similar Jobs

Urban Atlantic

Project Assistant Coordinator Job at Urban Atlantic

 ...Urban Atlantic is seeking a Project Assistant Coordinator to provide comprehensive administrative and operational support across multiple departments...  ...with discretion . Self-starter with the ability to work both independently and in a team environment. Target... 

AllCare

Medical Assistant (Assisted Living Facility Support)- Part-time Job at AllCare

 ..., physician-led care to senior patients in assisted living, home-based, and concierge settings. We partner with licensed medical groups to provide high-quality primary care...  ...Active CMA/RMA certification (required). ~ Experience: ~3+ years as a Medical Assistant in... 

Acro Service Corp

Electronic Test Technician Job at Acro Service Corp

 ...JOB DETAILS Client :: Medical Device Manufacturing Job title :: Electronics Test Technician Location :: Pleasanton CA 94588 (OSNITE) Duration :: Temp to Hire Shift :: 7 AM 3:30 PM (Mon - Fri) Job Summary: We are seeking a skilled Electronic Repair... 

KellyOCG

Instructor - 1st shift Job at KellyOCG

 ...Job Title: Instructor Location: Davenport, IA Assignment Length: 12 Months (As a W2 employee of KellyOCG working for John Deere) Pay Rate: $38.00ph Shift Information: First Shift 8am-4pm, On site **Visa sponsorship is not available, now or in the near... 

Accelerate Professional Talent Solutions

Bilingual HR Generalist Job at Accelerate Professional Talent Solutions

 ...A Bilingual HR Generalist job in New Berlin, WI is available through Accelerate Professional Talent Solutions. This role is responsible...  ...compliance. QUALIFICATIONS: - Bilingual in English and Spanish required - Associate's degree in related field required, SHRM...