Business Analyst Job at Kia Softech, Charlotte, NC

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  • Kia Softech
  • Charlotte, NC

Job Description

Job Title: Business Analyst (Integrated Eligibility System)

Location: North Carolina (Hybrid)

Duration: 1-Year Contract

Job Description:

We are seeking an experienced Business Analyst with a strong background in Integrated Eligibility Systems (IES) to join our team on a one-year contract in North Carolina . The ideal candidate will have at least 8 years of experience in IES and should have previously worked with State Client . This is a hybrid position , requiring a mix of remote and onsite work.

Key Responsibilities:

  • Collaborate with stakeholders to gather, document, and analyze business requirements for IES projects.
  • Work closely with state agencies, IT teams, and vendors to ensure smooth implementation and integration of the eligibility system.
  • Conduct gap analysis, process mapping, and impact assessments for system enhancements.
  • Facilitate meetings, workshops, and JAD (Joint Application Design) sessions to capture functional and non-functional requirements.
  • Develop detailed business process flows, use cases, and functional specifications.
  • Support user acceptance testing (UAT), identify defects, and provide recommendations for system improvements.
  • Ensure compliance with federal and state regulations related to eligibility systems.
  • Provide subject matter expertise on Integrated Eligibility Systems, including knowledge of policy frameworks and best practices.
  • Assist in change management, training, and documentation efforts to support system rollouts.

Required Qualifications:

  • 8+ years of experience working as a Business Analyst in Integrated Eligibility Systems .
  • Prior experience working with State Client on IES-related projects.
  • Strong understanding of eligibility programs such as Medicaid, SNAP, TANF, and Child Care Assistance.
  • Proven ability to work with cross-functional teams, including IT and business stakeholders.
  • Hands-on experience with requirement gathering, documentation, and process improvement.
  • Excellent communication and stakeholder management skills.
  • Proficiency in tools such as JIRA, Visio, and MS Office Suite.
  • Ability to work in a hybrid environment with both remote and onsite responsibilities in North Carolina.

Preferred Qualifications:

  • Experience with Agile and Waterfall methodologies.
  • Prior involvement in large-scale state or federal government projects.
  • Knowledge of system modernization and cloud-based solutions for eligibility systems.

If you meet the above requirements and are interested in this opportunity, we encourage you to apply and join our dynamic team!

Job Tags

Contract work,

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