Job Description

Store Manager Supermarket / Grocery

$80,000 to $90,000 Plus Bonus potential $28,000 to $47,000

Ensure efficient store operation to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly and efficient customer service. Maintains company standards by ensuring associates are aware of expectations, are properly trained.

Must have high volume supermarket / retail / wholesale experience.

Essential Functions:

• Manage overall store operations.
• Develops strong business relationships with customers by maintaining open communication with customers, and by quickly and effectively resolving problems
• Ensures compliance with established policies and procedures including but not limited to safety (HACCP, OSHA) personnel, security, pest control and shrink control.
• Reviews financial and operational reports and takes necessary actions based on report results.
• Ensure timely and accurate management of all store operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service.
• Defines the service standards and the operational mission of the company, communicates it to the employees and monitors activities in order to meet company goals.
• Maximizes all sales opportunities by ensuring high levels of customer service by ensuring proper scheduling of the workforce while meeting budgetary guidelines.
• Manages selection, annual performance appraisals and professional development of all Management level personnel.
• Directly supervises and manages, assistant managers & department managers.
• Coaches managers on employee relation issues such as new hires, transfers, promotions.
• Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations.
• Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house
• Completes and processes necessary reports and paperwork accurately and timely.

Education, Experience and Skills Required:

• Bachelor’s degree (preferred but not required),
• Minimum 4 years management experience in food service or grocery, supermarket, club warehouse, big box or mass merchandising environment.
• Background in P&L, Inventory control, merchandising, hiring / training staff, front end, merchandising, cash control, payroll, security / loss prevention mandatory.
• Strong leadership skills, capable of running a high volume operation.
• Must have excellent communication, organizational and people management / training skills and be extremely customer service oriented.
• Commitment to company values and strong customer orientation.

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