Bilingual Virtual Administrative Assistant Job at Right Path Law Group, PLLC, Remote

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  • Right Path Law Group, PLLC
  • Remote

Job Description

English/Spanish Our Personal Injury Law Firm is growing, and we are looking for an experienced virtual assistant to help us stay organized, handle fast-paced projects with a smile, and provide high-quality work under pressure. This position plays a critical role in opening cases, managing documentation, and ensuring timely communication with providers and clients. The ideal candidate will have a strong grasp of administrative processes, HIPAA compliance, and legal case workflows. The successful candidate will have some remote administrative support experience, a positive problem-solving attitude, and superb customer service and communication skills. If this sounds like you, start your application today! Responsibilities:

  • Answer, screen, and return phone calls in a professional manner
  • Ensure HIPAA compliance across all documentation and communications.
  • Open new cases and upload related documentation into our Case Management System.
  • Send NORs (Notices of Representation) to carriers.
  • Request medical records and billing information from providers.
  • Post incoming faxes and updates into MyCase.
  • Review and track records via ChartSwap.
  • Follow up with providers regarding pending requests and NOAs (Notices of Assignment).
  • Maintain ongoing communication with clients and provide accurate, timely updates on case status.
  • Support smooth coordination between clients, providers, and internal legal staff.
Qualifications:
  • Must be productive in a home office/virtual office environment with a reliable internet connection and proficiency with remote or cloud-based tools such as instant messaging, Skype, Zoom, and Google Suite
  • Experience in a legal, medical, or administrative setting (personal injury experience preferred).
  • Proficiency in legal practice management software (MyCase or similar).
  • Familiarity with HIPAA and handling sensitive client information.
  • Strong communication and organizational skills.
  • Ability to multitask and manage time effectively in a remote environment.
  • Bilingual in English and Spanish.
  • Performance Metrics
  • Timeliness and accuracy in opening cases and uploading documentation.
  • Efficiency in provider and client communications.
  • Proper and prompt posting of documents and faxes.
  • Adherence to protocols and follow-up schedules.
  • Quality of updates delivered to clients and attorneys.
Working Conditions-Benefits
  • Fully remote position.
  • Schedule: Monday to Friday, 9:00 AM – 6:00 PM EST.
  • Growth opportunities within a results-driven legal team.
  • Competitive compensation based on experience and performance.
About Company: Right Path Law Group is a leading personal injury and criminal defense firm committed to advocating for those in need. We treat clients with empathy and respect, and we foster a supportive, hardworking, yet lighthearted work environment. Join Right Path Law Group and help us fight for justice, one case at a time!

Job Tags

Work at office, Remote work, Home office, Start working today, Monday to Friday,

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