Bilingual Customer Service Representative Job at Insight Global, Salt Lake City, UT

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  • Insight Global
  • Salt Lake City, UT

Job Description

Insight Global is looking for a bilingual customer service-oriented individual to join one of our largest transportation and logistics companies. On a daily basis, this candidate will:

  • Utilize phone and email skills to communicate with customers
  • Maintain professionalism while solving customer discrepancies
  • Track progress within driver routes to ensure on-time deliveries
  • Provide verifications, scans, cancellations, and/or changes as needed for customers

Required Skills:

  • Ability to Speak both English and Spanish
  • Excellent communication skills with internal and external individuals
  • Minimum 1 year experience using Microsoft Word, Excel, and PowerPoint
  • Call center or customer service experience (1 year minimum preferred)
  • High school diploma or equivalent educational experience

Desired Skills:

  • Ability to handle multiple tasks at once
  • Organizational capabilities
  • Willingness to learn and grow within a company

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