Job Description

Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.

Position Overview:

We are seeking a detail-oriented and dependable Centralized Operations Support Specialist in multifamily to join our Dallas-based operations team. This role will focus on the accurate and timely processing of Final Account Statements (FASs), renewal administration, invoice processing, and application administrative workflows.

The ideal candidate will thrive in a structured environment, have strong organizational skills, and demonstrate the ability to manage multiple tasks while ensuring accuracy and compliance with company standards. This position reports directly to the Director of Operations & Transaction Support.

Location: Dallas, TX (In-Office, No Remote Days)

Key Responsibilities:

• Prepare and process Final Account Statements (FASs) with accuracy and timeliness.
• Support the renewal administrative process, including document preparation and data entry.
• Accurately process invoices in accordance with company policies.
• Assist with application administrative workflows, ensuring compliance and completeness.
• Maintain and update records, logs, and databases to ensure data integrity.
• Follow established standard operating procedures (SOPs) and compliance guidelines.
• Assist in resolving discrepancies and escalate issues to the Director of Operations & Transaction Support or Team Leader as needed.
• Work closely with team members, Team Leader and the Director of Operations & Transaction Support to ensure consistent process execution.
• Communicate effectively with other departments to support smooth operations and resolve issues.
• Provide feedback on recurring process challenges and suggest opportunities for improvement.
• Meet or exceed individual productivity and accuracy targets as established by the Team Leader and the Director of Operations & Transaction Support.
• Participate in KPI tracking by ensuring timely and accurate reporting of assigned tasks.
• Take ownership of assigned responsibilities and contribute to overall team success.

Experience:

1–2 years in administrative support, operations, accounting, or property management preferred.

Skills:

• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Teams) and business systems.
• Ability to manage multiple tasks and deadlines effectively.
• Strong written and verbal communication skills.

RR Living's Core Values

• Be Your Best. Do Your Best.

We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness .

• Honesty, Integrity, and an Unwavering Commitment to Excellence:

Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners &; owners. Simply put, we Care.

• Empowered Associates, Obsessively Purpose-Driven and Stronger Together:

Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization .

• The Magic is in the Details:

Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.

• Passion and Care Defines Our Team:

Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.

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