Job Description

Base: $35+/hr DOE + Uncapped Commission | High Earning Potential | Monday–Friday 9AM–6PM

We’re on the hunt for the perfect blend of charisma, clinical savvy, and sales expertise — is that you?

Our fast-paced and innovative Sherman Oaks-based medical aesthetics and wellness clinic is seeking a high-performing Aesthetic Sales Representative / Patient Care Coordinator to join our top-tier team. This is a highly dynamic, client-facing position for someone who’s naturally bubbly, highly organized, and confident — but who also has the intellect and experience to back it up .

You’ll be the first point of contact for prospective patients, guiding them through our life-changing treatments — including Ketamine Infusion Therapy , the cutting edge of mental wellness. You'll also manage lead follow-up, patient onboarding, and CRM workflows while delivering concierge-level customer service. If you’re excited by medical sales, transforming lives, and love a challenge , keep reading!

What You’ll Be Doing:

• Own the patient journey from first contact to scheduled appointment and beyond.
• Follow up on inbound leads via phone, web, and email with a confident, sales-driven approach.
• Educate potential patients about our services, especially Ketamine Therapy, and assess general eligibility.
• Convert inquiries into booked consultations and treatments.
• Serve as a liaison between patients and providers — ensuring a smooth, supportive experience.
• Manage CRM workflow (Go High Level) and EHR (DrChrono) to ensure accurate records, scheduling, and communication.
• Handle billing, intake documentation, and maintain patient confidentiality.
• Provide knowledgeable, upbeat, and professional support — from scheduling to payments and follow-ups.
• Collaborate with the Medical Director to facilitate patient consultations.
• Keep up-to-date with evolving treatments and clinic offerings.

Required Qualifications:

• 3–5 years of experience in medical sales , patient coordination, or medical office management.
• Proven ability to close leads and convert inquiries into paying clients.
• Experience with CRM management (Go High Level preferred).
• Experience in healthcare or clinical settings , with solid understanding of medical vocabulary and workflows.
• Familiarity with EHR software (DrChrono preferred).
• Exceptionally strong interpersonal and communication skills.
• Detail-oriented and able to multitask and prioritize under pressure.
• Tech-savvy with excellent organizational and problem-solving abilities.
• Must be available full-time, in-person in Sherman Oaks, M–F 9am–6pm.

Preferred (but not required):

• Previous experience working in a ketamine clinic or mental health practice.
• Medical certification (MA, RN, etc.) – bonus pay available for clinical duties.
• Experience with patient intake , basic medical history gathering, and treatment advisement.

Why Join Us?

• Industry-leading clinic with life-changing results and national recognition.
• Be part of a tight-knit, energetic, and supportive team .
• High-impact role with real growth potential — professionally and financially.
• Base salary starting at $35/hr (DOE) plus commission based on revenue from converted leads.
• Uncapped earning potential – the more you convert, the more you make!

This is not your average sales or admin job. We’re looking for a confident communicator, an empathetic listener, and a true team player who thrives in a fast-paced, mission-driven environment. If you’re passionate about helping people, love learning and growing, and can handle complexity with a smile — we want to meet you.

Apply now and help us change lives, one patient at a time.

Job Tags

Similar Jobs