Job Description

(NOTE: We NEVER use any sort of AI or automated screening. Every resume, including yours, is read and reviewed by a live human being. You do not need prior medical office experience to be successful here, but you need to be an exceptional, hard-working, professional applicant.)

Administrative Assistant or Medical Assistant

MedNorthwest is a primary care internal medicine practice located on First Hill in Seattle next to Swedish Medical Center and Virginia Mason. We operate on the concierge model and provide an outstanding level of care and service to our patients. We're looking for a great administrative or medical assistant to join our team of seven medical assistants, five physicians, and a nurse practitioner.

Our standards for excellence in administrative work and patient care are very high. This is not a boring job and there are tons of things to do in the office. Your role as an MAA (medical administrative assistant) or MA (medical assistant) is to dive in and help with all the administrative tasks of running a medical practice.

Duties include:

• Helping patients with scheduling, medication refills, and referrals.
• Responding to emails.
• Scanning, faxing, and organizing documents.
• Medical transcription (we will train you).
• Ordering supplies.
• Maintaining the office.
• Greeting people when they arrive and building solid relationships with our patients.

If you only want to work the front office (administrative side) that is great. If you’d like to be trained to become a registered or certified medical assistant and also work the back office (blood draws, shots, vital signs), we can start training you after 1-2 years of employment. You can become a registered or certified medical assistant, but this is optional. If you already have back-office MA skills now, we will put you to work in both the front and back office.

Our ideal candidate:

• Interested in very long-term, stable employment.
• Highly motivated. A hard worker with good energy who likes to jump in and get things done.
• Great written and oral communication skills.
• Very professional demeanor and appearance.
• Extremely accurate and very good attention to detail. Quick learner. Someone with excellent focus and concentration, not prone to errors or mistakes. Able to work in a complicated medical environment.
• Outstanding customer service and relationship building skills. We have a clientele that requires the highest standards in service and attention.
• Near perfect attendance. Minimal issues with absenteeism.
• Good typing skills.
• A 100% team player who consistently goes above and beyond the minimum, who works hard and gets along extremely well with co-workers.

Job benefits include:

• Salary range $30 - $35/hour. If you have little or no prior medical experience, we'll start you at $30/hour with a goal to get you to $35/hour after 2-3 years. If you have extensive experience, we can start you a bit higher. Most employees put in a bit of (but not too much) overtime, and that pushes your paycheck a little higher. Expect to earn around $65,000 minimum your first year and $75,000 after three years.)
• Three weeks PTO.
• Fully paid parking or transportation allowance.
• We pay 100% of your health insurance premiums and contribute to an HSA for you every month.
• Salary review and possible increase after 1 year.
• 401(k) with employer contribution after 1 year.

A few notes about our hiring process:

• We do not use any sort of AI or automated screening of resumes. Every single resume, including yours, is reviewed by an actual person.
• After we review your resume, if we think you might be a fit for this position, you will be invited to do a one-way video interview where you can briefly record answers to common questions we ask all applicants.
• Your application will stand out if you include a short cover letter. Just let us know you did actually review the job description, understand the job requirements, and are interested in the position.

Check us out here: Watch some of our videos to get a sense of the very high standards at MedNorthwest.

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